Upon receiving this information, we will confirm your return request and send you an MRW courier to pick up your order. Reason for return: Help us improve by sharing with us the reason for your return: Reference of the items you want to return To request a home return, you must notify the following details to the email name
#Encomenda ctt expresso free
If the delivery of your order was assured by the carrier MRW or MOOVE or CTT Postal, you can request free collection of your order. Go to a Pickup CTT network point and deliver your order.
Get to know here the nearest Pickup point: must fill in the fields District, County and Parish and at the bottom of the page, in the option CORREIO E ENCOMENDAS choose EXPRESSO – ENVIAR ENCOMENDAS URGENTES If the delivery has been made by CTT Expresso carrier, along with the order you will find a label, which will allow you to return it at any Pickup CTT Expresso network, which you must stick on your parcel. Go to a Pickup DPD network point and deliver your order. Get to know here the nearest Pickup point. If the delivery has been made by DPD carrier, along with the order you will find a label, which will allow you to return it at any Pickup DPD network, which you must stick on your parcel. Pack the items securely in the original packaging, if possible. If you’ve done all of this and you still have not received your refund yet, please contact us at for questions related to refunds and returns.All returns must be made within 30 days of the purchase date. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase.
We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.
#Encomenda ctt expresso full
If 30 days have passed since your purchase, we can’t offer you a full refund or exchange. Our refund and returns policy lasts 30 days.
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